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Legal Notice

Definitions


Services: https: //www.luxewellnessclub.com provides customers with :

Content: All elements constituting the information present on the Site, including texts, images, and videos.

Customer Information: Hereinafter referred to as “Information(s),” which correspond to all personal data that may be held by https://www.luxewellnessclub.com for the management of your account, customer relationship management, and for analysis and statistical purposes.

User: Internet user connecting to and using the aforementioned website.

Personal information: “Information that, in any form whatsoever, directly or indirectly, allows the identification of the individuals to whom it applies”

The terms “personal data,” “data subject,” “processor,” and “sensitive data” have the meanings defined by the General Data Protection Regulation (GDPR: n° 2016-679).

1. Website Presentation.

users of the website https://www.luxewellnessclub.com are hereby informed of the identity of the various parties involved in its creation and monitoring:

Owner: Luxe Wellness International – Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.
Publication Manager: Pascal Languillon – pascal@luxewellness.international
Webmaster : Pascal Languillon – pascal@luxewellness.international

Host: SCALEWAY – 8 rue de la Ville l’Evêque – 75008 PARIS

2. General terms of use of the website and services offered.

The Site constitutes an intellectual work protected by the provisions of the French Intellectual Property Code and applicable international regulations. The Customer may not in any way reuse, transfer or exploit for his own account all or part of the elements or works on the Site.

The use of the website https://www.luxewellnessclub.com implies full and unconditional acceptance of the following terms and conditions of use. These terms of use may be modified or supplemented at any time, so users of the website https://www.luxewellnessclub.com are invited to check them regularly.

This website is normally accessible to users at all times. https://www.luxewellnessclub.com may, however, decide to interrupt it for technical maintenance purposes . The website https://www.luxewellnessclub.com is regularly updated. Likewise, the legal notices may be modified at any time. However, they are binding on the user, who is invited to refer to them as often as possible to be informed of any changes.

3. Description of the services provided.

https://www.luxewellnessclub.com strives to provide information that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or lack of updating, whether caused by itself or by third-party partners who provide it with this information.

All the information provided on the website https://www.luxewellnessclub.com is for indicative purposes and may evolve over time. Furthermore, the information displayed on the website https://www.luxewellnessclub.com is not exhaustive. They are given subject to modifications that may have been made since they were posted online.

4. Limitations on technical data.

The website cannot be held responsible for any material damage linked to the use of the site. In addition, the user of the site undertakes to access the site using recent, virus-free equipment and with a last-generation, up-to-date browser. The https://www.luxewellnessclub.com website is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation (GDPR: no. 2016-679).

The aim is to provide a service that ensures the highest possible level of accessibility. The host ensures continuity of service 24 hours a day, every day of the year. However, it reserves the right to interrupt the hosting service for the shortest possible time, in particular for maintenance purposes, to improve its infrastructures, in the event of infrastructure failure, or if the Services generate traffic deemed abnormal.

https://www.luxewellnessclub.com and the host cannot be held responsible for any malfunction of the Internet network, telephone lines, or computer and telephone equipment, particularly due to network congestion that prevents access to the server.

5. Intellectual Property and Counterfeits.

https://www.luxewellnessclub.com is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, notably the texts, photos and videos produced by its editorial team. Other photos are the intellectual property of the hotels and places presented as indicated on the site. Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the site, whatever the means or process used, is forbidden, except with the prior written authorization of: https: //www.luxewellnessclub.com.

Any unauthorized use of the website or any of its elements will be considered as infringement and will be pursued in accordance with the provisions of articles L.335-2 and following of the Intellectual Property Code.

6. Limitations of liability.

https://www.luxewellnessclub.com acts as the publisher of the website.

https://www.luxewellnessclub.com cannot be held responsible for any direct or indirect damage caused to the user’s equipment when accessing the https://www.luxewellnessclub.com website, and resulting either from the use of equipment that does not meet the specifications indicated in point 4, or from the appearance of a bug or incompatibility.

https://www.luxewellnessclub.com will also not be liable for indirect damages resulting from the use of the website https://www.luxewellnessclub.com.

Luxe Wellness Club does not act as a travel agency but as a marketing service for the establishments and stays presented on the site. Luxe Wellness Club cannot be held responsible for events related to the booking or travel of users, such as cancellations, delays, accidents, payment problems, flights, injuries, sequelae and death, as well as any other inconveniences that users may encounter before, during and after a stay recommended on the site.

https://www.luxewellnessclub.com strives to provide information that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or lack of updating, whether caused by itself or by third-party partners who provide it with this information.

7. Management of Personal Data.

The Client is informed about the regulations regarding marketing communication, the law of June 21, 2014 for confidence in the digital economy, the Data Protection Act of August 6, 2004, and the General Data Protection Regulation (GDPR: n° 2016-679).

7.1 Data Collection Controllers

For Personal Data collected in the context of creating the user’s personal account and their navigation on the Website, the data controller is: Pascal Languillon.

As the data controller for the data it collects, https://www.luxewellnessclub.com is committed to complying with the legal provisions in force. In particular, it is the Customer’s responsibility to establish the purposes of its data processing, to provide its prospects and customers, starting with the collection of their consents, with complete information on the processing of their Personal Data, and to maintain a register of processing that complies with reality. Whenever https://www.luxewellnessclub.com processes Personal Data, https://www.luxewellnessclub.com takes all reasonable steps to ensure that the Personal Data is accurate and relevant to the purposes for which https://www.luxewellnessclub.com processes it.

7.2 Purpose of the collected data

https://www.luxewellnessclub.com may process all or part of the following data:

  • to allow navigation on the Site and the management and traceability of the services and products ordered by the user: connection and usage data on the Site, billing information, order history, etc.
  • to prevent and fight against computer fraud (spamming, hacking…): computer equipment used for navigation, IP address, hashed password.
  • to improve navigation on the Website: connection and usage data.
  • to conduct optional satisfaction surveys on https://www.luxewellnessclub.com: email address.
  • to conduct communication campaigns (sms, email): phone number, email address.

https://www.luxewellnessclub.com does not market your personal data, which is only used out of necessity or for statistical and analytical purposes.

7.3 Right of access, rectification, and opposition

In accordance with the current European regulations, users of https://www.luxewellnessclub.com have the following rights:

  • right of access (Article 15 of the GDPR) and right to rectification (Article 16 of the GDPR), to update, or to complete the personal data of users; right to block or erase personal data (Article 17 of the GDPR) when they are inaccurate, incomplete, ambiguous, outdated, or when the collection, use, communication, or storage of the data is prohibited.
  • right to withdraw consent at any time (Article 13(2)(c) of the GDPR)
  • right to restriction of processing of User data (Article 18 of the GDPR)
  • right to object to the processing of User data (Article 21 of the GDPR)
  • right to data portability for data provided by Users, when such data is processed based on their consent or on a contract (Article 20 of the GDPR)
  • right to define the fate of Users’ data after their death and to choose to whom https://www.luxewellnessclub.com should (or should not) disclose their data to a designated third party (Article 40-1 of the French Data Protection Act)

As soon as https://www.luxewellnessclub.com becomes aware of the death of a User and in the absence of instructions from the User, https://www.luxewellnessclub.com undertakes to delete their data, unless their retention is necessary for probative purposes or to comply with a legal obligation.

If the User wishes to know how https://www.luxewellnessclub.com uses their Personal Data, request rectification, or object to their processing, the User can contact https://www.luxewellnessclub.com in writing at the following address: Pascal Languillon, Luxe Wellness International, Building A1, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates

In this case, the User must indicate the Personal Data they would like https://www.luxewellnessclub.com to correct, update, or delete, by providing precise identification along with a copy of an identification document (ID card or passport).

Requests for the deletion of Personal Data will be subject to the obligations imposed on https://www.luxewellnessclub.com by law, particularly concerning the retention or archiving of documents. Finally, users of https://www.luxewellnessclub.com can file a complaint with the supervisory authorities, including the CNIL (https://www.cnil.fr/fr/plaintes).

7.4 Non-disclosure of personal data

https://www.luxewellnessclub.com refrains from processing, hosting or transferring Information collected on its Customers to a country located outside the European Union or recognized as “non-adequate” by the European Commission without informing the Customer in advance. For all that, https://www.luxewellnessclub.com remains free to choose its technical and commercial subcontractors on condition that they present sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: no. 2016-679).

https://www.luxewellnessclub.com undertakes to take all necessary precautions to preserve the security of the Information, and in particular to ensure that it is not communicated to unauthorized persons. However, if an incident affecting the integrity or confidentiality of the Customer’s Information is brought to https://www.luxewellnessclub.com’s attention, the latter must inform the Customer as soon as possible and inform him of the corrective measures taken. Furthermore, https://www.luxewellnessclub.com does not collect any “sensitive data.”

The User’s Personal Data may be processed by subsidiaries of https://www.luxewellnessclub.com and subcontractors (service providers), solely for the purposes of implementing the objectives of this policy.

Within the scope of their respective roles and for the aforementioned purposes, the main individuals who may have access to the data of Users of https://www.luxewellnessclub.com are primarily the agents of our customer service.

8. Incident Notification

Despite our best efforts, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. Should we become aware of a security breach, we will notify the users concerned so that they can take appropriate action. Our incident notification procedures take account of our legal obligations, whether at national or European level. We are committed to keeping our customers fully informed of all matters relating to their account security, and to providing them with all the information they need to help them meet their own regulatory reporting obligations.

No personal information of the user of the website https://www.luxewellnessclub.com is published without the user’s knowledge, exchanged, transferred, assigned, or sold to any third party on any medium. Only the event of the acquisition of https://www.luxewellnessclub.com and its rights would allow the transmission of said information to the potential acquirer, who would be bound by the same obligation of keeping and modifying data concerning the user of the website https://www.luxewellnessclub.com.

Safety

To ensure the security and confidentiality of Personal Data and Health Data, https://www.luxewellnessclub.com uses networks protected by standard devices such as firewalls, pseudonymization, encryption, and passwords.

During the processing of Personal Data, https://www.luxewellnessclub.com takes all reasonable measures to protect them against any loss, misuse, unauthorized access, disclosure, alteration, or destruction.

The website https://www.luxewellnessclub.com contains several hypertext links to other websites, established with the permission of https://www.luxewellnessclub.com. However, https://www.luxewellnessclub.com does not have the ability to check the content of the visited websites and will therefore not assume any responsibility in this regard. Unless you choose to disable cookies, you agree that the website may use them. You can disable these cookies at any time, free of charge, using the deactivation options provided and mentioned below, although this may reduce or prevent access to all or part of the services offered by the website.

9.1. “COOKIES

A “cookie” is a small data file sent to the User’s browser and stored on the User’s terminal (e.g. computer, smartphone), (hereinafter “Cookies”). This file includes information such as the User’s domain name, the User’s Internet service provider, the User’s operating system, and the date and time of access. Cookies are in no way likely to damage the User’s terminal.

https://www.luxewellnessclub.com may process information concerning the User’s visit to the Site, such as pages consulted and searches performed. This information enables https://www.luxewellnessclub.com to improve the content of the Site and the User’s browsing experience.

As Cookies facilitate browsing and/or the provision of services offered by the Site, the User may configure his/her browser to allow him/her to decide whether or not to accept them, so that Cookies are stored in the terminal or, on the contrary, are rejected, either systematically or according to their sender. The User may also configure his or her browser software so that acceptance or rejection of Cookies is proposed from time to time, before a Cookie is likely to be recorded in the User’s terminal. https://www.luxewellnessclub.com informs the User that, in this case, not all functions of his or her browser software may be available.

If the User refuses to accept cookies on his or her terminal or browser, or if the User deletes cookies stored on his or her terminal or browser, the User is informed that his or her browsing and experience on the Site may be limited. This may also be the case when https://www.luxewellnessclub.com or one of its service providers cannot recognize, for technical compatibility purposes, the type of browser used by the terminal, the language and display settings or the country from which the terminal appears to be connected to the Internet.

Where applicable, https://www.luxewellnessclub.com declines all responsibility for the consequences linked to the degraded operation of the Site and any services offered by https://www.luxewellnessclub.com, resulting from (i) the refusal of Cookies by the User (ii) the impossibility for https://www.luxewellnessclub.com to record or consult the Cookies necessary for their operation due to the User’s choice. Each browser is configured differently to manage Cookies and User choices. It is described in the browser’s help menu, which will show how the User can modify his or her wishes with regard to Cookies.

At any time, the User can choose to express and modify their preferences regarding Cookies. Moreover, https://www.luxewellnessclub.com may use the services of external providers to help collect and process the information described in this section.

Finally, by clicking on the icons dedicated to the social networks Twitter, Facebook, Linkedin and Google Plus appearing on the https://www.luxewellnessclub.com website or in its mobile application, and if the User has accepted the deposit of cookies by continuing to navigate on the https://www.luxewellnessclub.com website or mobile application , Twitter, Facebook, Linkedin and Google Plus may also deposit cookies on your terminals (computer, tablet, cell phone).

These types of cookies are only placed on your devices if you consent to it by continuing your navigation on the website or mobile application of https://www.luxewellnessclub.com. At any time, the User can, however, revoke their consent to allow https://www.luxewellnessclub.com to place this type of cookies.

Article 9.2. INTERNET TAGS

https://www.luxewellnessclub.com may occasionally employ web beacons (also known as “tags”, action tags, single-pixel GIFs, clear GIFs, invisible GIFs and one-to-one GIFs) and deploy them via a specialist web analytics partner who may be located (and therefore store the relevant information, including the User’s IP address) in a foreign country.

These tags are placed both in online advertisements that allow users to access the Site and on its various pages.

This technology allows https://www.luxewellnessclub.com to evaluate visitor responses to the Site and the effectiveness of its actions (for example, the number of times a page is opened and the information viewed), as well as the User’s usage of this Site.

The external service provider may collect information about visitors to the Site and other websites through these tags, generate reports on the Site’s activity for https://www.luxewellnessclub.com, and provide other services related to the use of the Site and the Internet.

10. Applicable law and jurisdiction.

Any dispute related to the use of the website https://www.luxewellnessclub.com is subject to the laws of the United Arab Emirates. Except where the law does not allow it, exclusive jurisdiction is granted to the competent courts.